OTV help

How to factory reset your OTV box

Return your OTV Prime 11000 to the way it was when new. A factory reset erases all your apps and settings.

Step by step

  1. Press the Settings button and open Device Preferences.
  2. Select About, then Factory reset.
  3. A factory reset erases all your apps and settings. If you are sure, choose Erase everything and confirm.
  4. The reset takes three to four minutes. Do not unplug the box while it runs.

More OTV how-to guides

Connect your OTV to Wi-FiConnect a Bluetooth devicePair the OTV remoteRun an internet speed testDownload appsDelete an appSet up AutoStartLock and unlock an appChange the backgroundTurn the screensaver on or offAdjust the screen sizeChange the time zoneClear the cache